Employee Self Service (ESS)

With ZenHR's employee self-service module (ESS), your employees will have the flexibility to perform many tasks and actions that usually consume a great deal of the HR department's time and bandwidth. They are also granted access to all their HR-related information, such as vacation balances and salary slips.

Employee Self Service (ESS)
Employee Dashboard

Employee Dashboard

ZenHR's employee dashboard allows employees to view their information on an appealing, user-friendly interface with real-time updates.

Events & Company-Wide Calendar

Events & Company-Wide Calendar

ZenHR's company-wide calendar can be used to plan and mark upcoming events such as public holidays, company-wide meetings and events, or any other important dates.

Who's Off

Who's Off

ZenHR’s dashboard allows employees to view which of their colleagues are taking the day or time off within the upcoming few months. ZenHR’s “Who’s Off” feature gives admins, managers, and employees more visibility, functionality, and control over staff leaves and absences. Admins can show or hide the Who’s Off section at the subordinate, branch, or company-wide level, as well as the ability to specify the time frame, within which the employees are off, to be displayed on the dashboard.

Time Off Requests

Time Off Requests

Your employees can easily log in to their accounts and request all types of vacations and leaves using ZenHR's user-friendly interface without the need for any paperwork. Managers can easily view time off requests and take action according to your specified approval cycle and/or committees.

HR Letter Templates

HR Letter Templates

Create and send professional HR letters in minutes. Choose from templates for job offers, employment verification, and more, then customize them with your company branding. Dynamic fields automatically fill in employee details, saving time and ensuring accuracy. You can also enable electronic signatures and keep a full history for easy tracking. Streamline HR documentation and keep all letters consistent and compliant.

Company Document Center

Company Document Center

Upload and share documents internally and set specific access permissions for each of them so that employees and managers can retrieve documents without having to contact the HR department. You can also customize notification reminders before each document’s expiry date.

Air Tickets

Air Tickets

Manage employee air ticket entitlements with ease using ZenHR’s Air Tickets feature. Employees can submit ticket requests based on company policy, while HR can track eligibility, approve tickets, and automate ticket allowances during annual leave, relocation, or repatriation. This feature ensures full compliance with travel policies, improves visibility, and simplifies the management of employee travel benefits.

Organizational Structure

Organizational Structure

Visualize your company’s hierarchy with a dynamic organizational chart and searchable employee directory. Easily see reporting lines, departments, and team structures, helping employees connect with colleagues. HR can update roles, departments, and reporting relationships in real time, ensuring accurate records, better communication, and improved workforce visibility.

Email Notifications

Email Notifications

ZenHR allows HR admins to set up notifications and reminders, assign recipients and specify when they’re received. Notifications can be anything from HR-related notifications such as document expiration, announcements, upcoming birthdays, reminders, or work anniversaries.

Miscellaneous Requests

Miscellaneous Requests

The miscellaneous requests feature allows you to create a list of request types that your employees can send that are not already part of the available standard requests. Your employees can also include attachments and notes that may be mandatory for a certain type of request.

Approval Cycles and Committees

Approval Cycles and Committees

ZenHR allows you to set up your approval process for a particular business request, such as vacation and time-off requests, overtime requests, loan requests, financial requests, as well as miscellaneous requests. The approval cycle dictates the process of how requests will be approved or rejected by specifying the current approver and the final approver within the hierarchy.

Employee Self-Service Mobile Application

Employee Self-Service Mobile Application

ZenHR's Employee Self-Service (ESS) mobile app offers your entire workforce immediate access to HR-related tasks and information while staying connected wherever they go. Your employees will have access to salary slips, time off approvals and requests, automated time and attendance tracking, and work schedules and shifts, all at their fingertips. ZenHR's Mobile App is available for download on Apple App Store or Google Play Store.

Frequently Asked Questions

Find quick answers to common questions about ZenHR’s features, setup, and support.

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Is ZenHR ESS localized for Saudi Arabia?

Yes. ZenHR also supports Arabic/English, Saudi weekends and public holidays, and KSA-specific workflows that align with local labor practices. It is also localized for other MENA countries, including the UAE, Egypt, Jordan, Kuwait, and more. ESS ties into attendance and payroll, so KSA rules around overtime, allowances, and deductions flow through correctly.

What is employee self-service?

Employee self-service (ESS) is a secure portal and mobile experience that lets employees handle day-to-day HR tasks on their own—view payslips, update personal data, submit leave and expense requests, track attendance, and see schedules—without waiting on HR.

What can staff do in ZenHR's employee self-service application?

From the web or mobile app, employees can request leave and overtime, clock in/out (with GPS or kiosk/biometric options when connected), submit expenses, view payslips and tax/GOSI details, update profiles and documents, and track attendance and shift schedules in real time.

How does ESS reduce HR workload and improve data accuracy?

ZenHR routes requests to managers automatically, applies company rules and eligibility on the fly, and syncs approved items to other HR systems (attendance, payroll, documents). Fewer emails and spreadsheets mean faster cycles and cleaner, audit-ready records.

How does ESS connect with time tracking and payroll?

Approved timesheets, overtime, leave, and expenses from the employee self-service application feed straight into Attendance & Time Tracking and then Payroll—so hours, allowances, and deductions are calculated automatically with no double entry across your HR systems.

What controls keep data secure and requests compliant?

Role-based permissions limit who sees or edits data, while approval chains, comments, and timestamps create a full audit trail. Mobile and web access are encrypted, and changes to personal info or bank details require approvals before they affect payroll or attendance.

Would you like to empower your employees with self-service tools?

Give your team control to manage their profiles, requests, and attendance — all in one intuitive platform.

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