Terms of Service

Welcome to ZenHR, your trusted partner in human resources management. Your access and use of our software signify your agreement to abide by these Terms, so we encourage you to review them carefully. By accessing or using our software, you agree to comply with and be bound by these Terms. Please read them carefully to ensure you understand your rights and obligations when using ZenHR's HR software. If you do not agree with any part of these Terms, please refrain from using our services. Your use of ZenHR signifies your acceptance of these Terms and your commitment to working together with us to streamline and enhance your HR processes.

  1. Acceptance of Terms: By accessing or using the ZenHR software ("Service"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you disagree with these Terms, please refrain from using the Service.
  2. Description of Service: ZenHR is a cloud-based human resources management software designed for businesses. The Service includes various HR-related features, including attendance and time tracking, onboarding and offboarding, employee data management, recruitment, payroll, reporting tools, and more.
  3. Account Registration: In order to access the Service, you must have a ZenHR account. You are responsible for maintaining the security and confidentiality of your account credentials. Any actions taken under your account are your responsibility.
  4. Payment and Subscription: Using certain features or access to the Service requires payment of subscription fees. Subscription fees and billing terms will be outlined in separate agreements. We may offer free trials of the Service for a limited period.
  5. Privacy and Data Security: By using our Service, you consent to our Privacy Policy. At ZenHR, we prioritize security and privacy as fundamental principles that shape our actions. To empower our customers in elevating their security and compliance standards, our foremost commitment is establishing the highest security levels for our systems and processes. Please refer to “Security and Privacy at ZenHR” for more information about our security and privacy procedures.
  6. User Responsibilities:
    1. Compliance: You agree to use the Service in compliance with all applicable laws, regulations, and these Terms.
    2. Content: You are solely responsible for the content you upload, post, or share through the Service. You agree not to upload or share any content that is unlawful, harmful, threatening, abusive, or infringing on the rights of others.
  7. Termination: Either you or ZenHR may terminate the Service agreement at any time and for any reason. You may terminate this Agreement by requesting to close your ZenHR account, or ZenHR may terminate it by providing notice to you. No refunds or reimbursements will be provided under any circumstances. Once your ZenHR account is terminated, you acknowledge and agree that ZenHR may permanently delete your account, along with all associated data, including your HR information.
  8. Changes to Terms We may update these Terms occasionally. Any changes will be effective upon posting on our website. Your continued use of the Service after such changes indicates your acceptance of the revised Terms.
  9. Questions and Support If you have any questions or concerns regarding these Terms, please contact us at [email protected].
  10. Responsibility Disclaimer: ZenHR is committed to providing a user-friendly and secure HR management platform. However, it's important to note that we cannot be held responsible for unintentional system misuse by our users. We offer comprehensive training resources, guidance, and support to help users navigate our system effectively and avoid such incidents. Additionally, we continuously work to enhance the user interface and implement safeguards to reduce the likelihood of intentional and unintentional misuse. Nevertheless, users are ultimately responsible for their actions within the system, and we encourage them to exercise caution and utilize available resources to prevent unintended errors or misconfigurations.
  11. Governing Law These Terms shall be governed by and construed by the country's laws as highlighted in the signed financial offer.