How Etisal brought its group companies onto one HR platform and pulls any report in seconds

One of Egypt’s largest outsourcing groups

Etisal is one of the largest outsourcing companies in Egypt, operating as a group of companies with a large workforce that ranges from senior leadership to frontline teams. At that scale, HR has to be fast, accurate and consistent across every company in the group.

Separate systems, slow processes and payroll that never fully added up

Before ZenHR, every company in the group ran its own HR system, so nothing was unified and group-level reporting couldn’t follow a single standard. Simple changes depended on a developer.

“The biggest difference for us was time. We had to go back to a developer to adjust things, and then wait for them to send us the final results.” — Doaa Abdelaziz

Tax calculations also kept producing small discrepancies, enough to mean payroll was never fully accurate.

“The tax calculation was never quite right. There were always discrepancies. Even if they were small, it meant something wasn’t 100% accurate.” — Doaa Abdelaziz

Why ZenHR

Etisal needed speed, flexibility to fit the group’s processes and instant access to reports. Security came first, with centralized access protected by multi-factor authentication. And because its workforce runs from top management to frontline staff, the platform had to be easy for anyone to use.

One secure platform for the whole group

• Payroll: salaries and tax calculated in the system rather than adjusted by hand.
• Reporting & Analytics: any report available on demand.
• Secure access: centralized login protected with MFA.
• Data export: core HR data pulled into analytics tools, the group’s data warehouse and other systems.
• Self-Service and Mobile App: employees request what they need from their phones.

“I can pull any report I need at any time, and it takes no more than seconds.” — Doaa Abdelaziz

Built around employees

“At the end of the day, the core of any smart HR is its employees. That’s what we’re always looking for: how people can get what they’re entitled to, or request what they need from us, in a simple way.” — Doaa Abdelaziz

Employees no longer need a laptop to handle their HR needs. They can do it from the ZenHR app, wherever they are.

The results

• Reports in seconds, with no developer in the loop.
• One platform across the group’s companies, replacing separate HR systems.
• Secure, centralized access with multi-factor authentication.
• HR data that flows into analytics and the group’s data warehouse.
• Simple self-service for a workforce that spans every level of the organization.

“If I had to describe ZenHR in one word, it would be flexibility and speed.” — Doaa Abdelaziz